Home IT support

Friendly computer help for individuals and families, at your home or remotely. We explain the problem in plain language and quote before chargeable work.

What we help with

Common home computer problems

  • Slow or freezing computers
  • Wi-Fi that is weak or keeps dropping
  • Setting up a new laptop or desktop
  • Printer and scanner setup
  • Software installation and updates
  • Virus and pop-up problems
  • Windows troubleshooting
  • Backup setup to protect your files
Illustration of a home computer setup

On-site at home

We visit your home for problems that need hands-on work. Coverage and a suitable time are confirmed before the visit is promised.

  • Hardware and setup problems
  • Wi-Fi and printer configuration
  • New device setup

Remote help

Many software issues can be fixed online, with your permission, using a temporary session you control.

  • Software installation
  • Windows and performance issues
  • Email and application problems
We never ask you to share your password through a public form or ordinary chat. Remote sessions are only carried out with your explicit permission.

Coverage

We serve Nairobi and surrounding areas. Confirm your area when you submit a request.

Nairobi CBD

Central business district and surrounding areas

Westlands & Parklands

Westlands, Parklands, Highridge

Karen & Langata

Karen, Langata, Ngong Road corridor

Eastlands

Embakasi, Umoja, Donholm, Buruburu

Kasarani & Roysambu

Kasarani, Roysambu, Kahawa

Kiambu Road & Thika Road

Kiambu Road, Thika Road, Ruiru

Remote (anywhere in Kenya)

Remote assistance subject to connectivity

Need help at home?

Submit a request and we will review it, confirm coverage and prepare a quotation.